Privacy Policy

Introduction

Old Green Bean (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and secure your information when you visit our website, www.oldgreenbean.com.au (“the website”), and your rights regarding this data. By using this website, you agree to this policy.

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Place an order.
• Subscribe to our newsletter.
• Contact us via email.
• Use forms or other features on our website.

The types of personal information we may collect include:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment details (processed securely via third-party services)
• Any other information you choose to provide.

We may also collect non-personal information, such as your IP address, browser type, and website usage data, to improve your experience on our website.

How We Use Your Information

The personal information we collect may be used for the following purposes:

• To process and fulfill your orders, including delivery.
• To communicate with you regarding your orders or inquiries.
• To improve our website, services, and customer experience.
• To send promotional offers, newsletters, or updates (only if you have opted in to receive them).
• To comply with legal obligations or resolve disputes.

We will not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

Data Security

We are committed to protecting your personal information. We implement reasonable technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration. While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance user experience and gather information about website usage. Cookies are small files placed on your device that help us understand how you interact with our website. You can manage or delete cookies through your browser settings. However, please note that disabling cookies may affect certain functionalities of our website.

Third-Party Services

We may use third-party services to operate our website or process your transactions, such as payment processors and delivery services (e.g., Australia Post). These services have access to your personal information only to the extent necessary to perform their specific functions and are bound by confidentiality agreements. We encourage you to review the privacy policies of these third parties to understand how your information is managed.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for us to use your data for marketing purposes.
• Request details about the information we process about you.

To exercise these rights, please email us at [email protected]

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page, and the “Last Updated” date will be revised. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:

Email: [email protected]
Address: Old Green Bean Café, 179 Lyttleton Terrace, Bendigo VIC 3550

Thank you for trusting Old Green Bean with your personal information. We are committed to protecting your privacy.